Follow the rules to keep the connection secure
This Acceptable Use Policy (AUP) outlines the expectations and rules for use of the Hostycare Hosting Service. Any violation of this AUP may result in immediate suspension or termination of the Service. In the event of any dispute between Hostycare and the User regarding the interpretation of this AUP, Hostycare's interpretation, in its reasonable commercial judgment, will take precedence.
This Acceptable User Policy (AUP) is an agreement between Hostycare and the account holder. It outlines the legal and ethical responsibilities of the account holder when using Hostycare's services.
By agreeing to this AUP, the account holder understands that Hostycare has the right to suspend or cancel their access to any or all of the services provided by Hostycare if they are found to be using the account inappropriately.
Hostycare also reserves the right to modify the terms of this AUP at any time. The account holder agrees to be bound by any changes to the AUP and agrees to check the AUP regularly for updates.
The account holder understands that it is their responsibility to ensure that their use of Hostycare's services is lawful and in accordance with the terms of this AUP.
By agreeing to this AUP, the account holder agrees to indemnify and hold Hostycare harmless from any claims resulting from their use of Hostycare's services.
Hostycare does not allow content that is offensive in nature, including but not limited to pornographic, hateful, harassing, or threatening material. We reserve the right to suspend or terminate any account that violates this policy.
Internet abuse including hacking, phishing, malware distribution, spam, or unauthorized access attempts is strictly prohibited.
Users must ensure responsible participation in all forums, chats, and networks and must not misuse Hostycare services for unlawful purposes.
This Plan Upgrade Policy (“Policy”) governs the terms and conditions related to the upgrade of hosting plans and add-on services provided by Hostycare (“Company”, “we”, “us”, or “our”). By purchasing, upgrading, or using any Hostycare service, the customer (“User”, “you”, or “your”) agrees to be legally bound by this Policy.
1. Eligibility for Plan Upgrade
1.1 Users subscribed to a Monthly Plan may upgrade to a higher-tier Monthly Plan within the same service category or from a Monthly Plan to a Yearly Plan within the same service category.
1.2 Users subscribed to a Yearly Plan may upgrade only to a higher-tier Yearly Plan within the same service category.
2. Same Service Category Requirement
2.1 All upgrades must remain within the same service category unless expressly approved by Hostycare in writing.
2.2 Cross-category upgrades are subject to availability and Hostycare’s sole discretion.
3. Add-On Upgrade Policy
3.1 Add-ons such as CPU, RAM, storage, bandwidth, or similar resources may be upgraded only within the same billing cycle as the primary plan.
3.2 Monthly plans allow Monthly add-on upgrades only, and Yearly plans allow Yearly add-on upgrades only.
4. Upgrade Charges, Billing & GST
4.1 Upgrade charges are calculated on a prorated basis for the remaining billing cycle.
4.2 All upgrade charges are non-refundable and non-reversible.
4.3 Applicable GST and taxes shall be charged in accordance with the Central Goods and Services Tax Act, 2017.
5. No Downgrade Policy
Once upgraded, no plan or add-on may be downgraded, reverted, or reduced under any circumstances.
6. Refund Policy
No refunds, credits, or adjustments shall be provided once an upgrade has been processed.
7. Compliance with Indian IT Laws
This policy is governed by the Information Technology Act, 2000. Electronic records and invoices generated by Hostycare shall be legally valid.
8. Governing Law & Jurisdiction
This Policy shall be governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of Indian courts.
9. Acceptance of Policy
By using or upgrading Hostycare services, the User confirms acceptance of this Policy in full.
Plan Upgrade Policy:
Customers may upgrade to higher-tier plans within the same service category only. Monthly plans may be upgraded to higher Monthly plans to yearly also or to Yearly plans. Yearly plans may only be upgraded to higher Yearly plans. Add-ons must follow the same billing cycle as the main service. Once upgraded, downgrades are strictly not permitted. All upgrade charges are non-refundable. GST and applicable taxes will be charged as per Indian law.
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